We are a small company based in Seattle, WA. We moved here in 2018 from Cleveland, OH.
We make robots.
These are custom to your needs and processes.
This is an engagement. We come in and watch what you do. We are looking primarily for repetitive tasks. Once those are identified we then collect the actuall processing of that function. Start to finish. We then write a sensor which is the entry point for the automation, and an actuator that performs the tasks. We do this repeatedly as we find candidate tasks, and working with and through your organizational processes.
We are in fact replacing people here. What you do with all those people who suddenly have nothing to do is your issue.
We do not do staff augmentation. We replace people with robots. We don't want to be a NOC technician. We want to replace the entire level 1 tier in your NOC with robots.
And then we want to replace every demand process you have, with a robot.
"How many level 1 technicians across your organization do you want to fire and replace with automation?" My suggestion is, "All of them."
The other way to phrase that question is, "How many people in your orgnaization simply perform tasks without thinking?" All of these shoulod be robots, not humans.
Over the years we've made production changes to somewhere near 1000 different networks. Every network has a point in time when you have to purchase the next round of maintenance. Each time this happens everyone runs around like headless chickens trying to create an inventory spreadsheet. Three years later that spreadsheet still exists, it's just not trusted beyond about 85% anymore. This is a truly universal issue. So we wrote a robot whose only task is to take the inventory of the network.
Version 1 of that only handled Cisco gear. Version 2 is where we made the jump to vendor agnostic. Version 3 is where we made the jump to a compiled C program that greatly increased our ability to run multiple instaces, and dramatically increased the speed. Currently we are shipping version 4. In this version we are now target software version agnostic.